PROFESSIONAL SUMMARY
Knowledge-driven software developer who enjoys problem-solving, designing effective systems, and collaborating with others. Deep understanding of computer hardware and software from over 15 years of professional experience working with a diverse set of technologies used in companies, ranging from small businesses to large enterprises.
EXPERIENCE
- Performed business systems analysis with a focus on removing paper and increasing staff efficiency
- Developed shop automation software:
- Metrology Enhanced Target Machining Program Creation (TME)
- Automated Inspection Report Generator (UMESS and Calypso)
- Process Capability Analysis (CP\CPK) for Key Characteristics
- Engineering Request System
- CNC Program Loader (DNC)
- CNC Machine Data Collector (MDC)
- Trial Balance Tool
- Epicor ERP REST API data extraction tools, and (SSRS) report creation
- Managed, supported, and updated legacy software written by previous employees
- Managed Cybersecurity compliance to DFARS, NIST 800-171, CMMC, EAR\ITAR
- Primary point of contact for IT managed service providers
- Procurement, installation, and security review of hardware and software
- Authored and updated documentation in the AS9100 quality system
- Administration of Windows, Linux, HP-UX, network devices, CNC\CMM
- Mentored junior staff including training, work assignment, and code review
- As a founding member of a new service, I shaped and defined “Managed Backup Services”, a newly-formed product offering
- Authored original documentation for processes, procedures, and work instructions
- Selected, interviewed, and hired employees to form a new team in Pune, India
- Wrote the training materials I used to train an L2 operations team in Pune, India
- Monitored up to 20 large enterprise-level customers at the same time
- Administration of a wide variety of hardware and software configurations
- NetBackup administration for versions 6 through 7.7.2 and NetBackup appliances up to 2.7.2
- Installed and configured NetBackup OpsCenter, PureDisk, and MSDP
- Wrote scripts to automate repetitive tasks and corresponding documentation on their use
- Used multiple ticketing systems for incident management: ServiceNow, ServiceDesk, and SalesForce
- Managed large tape conversion of backup data for BLM offices in Oregon and Washington
- Wrote scripts to automate repetitive tasks and documentation on processes used
- NetBackup 6-7 on IBM AIX, and Windows servers connected to various robotic libraries
- Coordinated physical tape management with Iron Mountain
- Dimensional inspection using robotics and hand tools. Compared to drawing, and published reports
- Established network connections: VPN, FTP, Unix, Windows, CMM/CNC machines
- Performed tape backup and recovery of HP-UX systems
- Developed new security policies, software inventory, and firewall configuration
- Wrote shell scripts and VBA applications to make repetitive tasks quicker, easier, and less error prone
PROJECTS
Some things I am proud of.
Targeting with Metrology Enhancement (TME) - The largest software project I have ever created. Written in C# .NET8 with a Windows Service backend and a Blazor Server App front end.
Training an L2 team in Pune, India - I interviewed, selected, and hired the team members. Then I flew to India to present training materials I wrote.
Webmaster - I aquired some web space back in 2009. Since then I have developed 9 websites for 6 customers hosted there.